palo alto saml sso authentication failed for user

Server team says that SAML is working fine as it authenticates the user. Local database The button appears next to the replies on topics youve started. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. On the Palo Alto Networks Firewall's Admin UI, select Device, and then select Admin Roles. I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. The administrator role name and value were created in User Attributes section in the Azure portal. There are three ways to know the supported patterns for the application: It is a requirement that the service should be public available. The button appears next to the replies on topics youve started. This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. . Upgrading to a fixed version of PAN-OS software prevents any future configuration changes related to SAML that inadvertently expose protected services to attacks. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. SAML single-sign-on failed . In the worst-case scenario, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). Current Version: 9.1. Error code 2 - "SAML Validation (IdP does not know how to process the request as configured") incorrect # or unsigned issuers in response or an incorrect nameID format specified. Followed the document below but getting error: SAML SSO authentication failed for user. where to obtain the certificate, contact your IDP administrator But when Cookie is expired, and you manually select gateway that is not the Portal/Gateway device, authentication fails; Authentication failed please contact the administrator for further assitsance, System logs on Gateway shows nothing, but System logs on Portal/Gateway show "Client '' received out-of-band SAML message:". Enforcing Global Protect only on remote sessions, Gobal Protect VPN says that I need to enable automatic Windows Updates on Windows 11. These attributes are also pre populated but you can review them as per your requirements. - edited https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. On the Firewall's Admin UI, select Device, and then select Authentication Profile. You can use Microsoft My Apps. 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.2) Set to 'None' in 'Certificate for Signing Requests' and 'Certificate Profile' on the Device -> Authentication Profile -> authentication profile you configured for Azure SAML. In the Setup pane, select the Management tab and then, under Authentication Settings, select the Settings ("gear") button. Expand the Server Profiles section on the left-hand side of the page and select SAML Identity Provider. In early March, the Customer Support Portal is introducing an improved Get Help journey. GlobalProtect 'Allow List' check is using the email address of user's http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. https://:443/SAML20/SP/ACS, c. In the Sign-on URL text box, type a URL using the following pattern: To configure Palo Alto Networks for SSO Step 1: Add a server profile. GlobalProtect Authentication failed Error code -1 after PAN-OS update Palo Alto Networks Security Advisory: CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected . An attacker cannot inspect or tamper with sessions of regular users. Do you urgently need a company that can help you out? palo alto saml sso authentication failed for user For more information about the attributes, see the following articles: On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer. ACC Network Activity Source/Destination Regions (Leveraging the Global Filter feature), GlobalProtect Logs (PAN-OS 9.1.0 and above). This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). In the Name box, provide a name (for example, AzureSAML_Admin_AuthProfile). b. We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. Did you find a solution? By continuing to browse this site, you acknowledge the use of cookies. Select SSO as the authentication type for SaaS Security MFA for Palo Alto Networks via SAML - CyberArk https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\. Click on Test this application in Azure portal. There is no impact on the integrity and availability of the gateway, portal, or VPN server. Are you using Azure Cloud MFA or Azure MFA Server? https:///php/login.php. Click the Import button at the bottom of the page. In this section, you test your Azure AD single sign-on configuration with following options. Reason: User is not in allowlist. After hours of working on this, I finally came across your post and you have saved the day. No Super User to authorise my Support Portal account. Enable Single Logout under Authentication profile 2. 09:47 AM This issue cannot be exploited if SAML is not used for authentication. After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . In the left pane, select SAML Identity Provider, and then select the SAML Identity Provider Profile (for example, AzureAD Admin UI) that you created in the preceding step. By continuing to browse this site, you acknowledge the use of cookies. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Go to the Identifier or Reply URL textbox, under the Domain and URLs section. Recently setup SAML auth to OKTA using the following; https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. You Go to Palo Alto Networks - Admin UI Sign-on URL directly and initiate the login flow from there. 04:51 PM. From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. Tutorial: Azure AD SSO integration with Palo Alto Networks - Admin UI Redistribute User Mappings and Authentication Timestamps. A new window will appear. The SAML Identity Provider Server Profile Import window appears. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. On the Basic SAML Configuration section, perform the following steps: a. (SP: "Global Protect"), (Client IP: 207.228.78.105), (vsys: vsys1), (authd id: 6723816240130860777), (user: xsy@com)' ). Once the application loads, click the Single sign-on from the application's left-hand navigation menu. How Do I Enable Third-Party IDP It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. To commit the configuration, select Commit. SaaS Security administrator. In the SAML Identity Provider Server Profile window, do the following: a. Activate SaaS Security Posture Management, Add SaaS Security Posture Management Administrators, Best Practices for Posture Security Remediation, Change App Owner to an Onboarded Application. Please refer. No action is required from you to create the user. SAML Assertion: signature is validated against IdP certificate (subject \'crt.azure_SAML_profile.shared\') for user \'john.doe@here.com, 'SAML SSO authenticated for user \'john.doe@here.com\'. I am having the same issue as well. b. Your business came highly recommended, and I am glad that I found you! You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks - Admin UI needs to be established. In the Identifier box, type a URL using the following pattern: 1 person found this solution to be helpful. The member who gave the solution and all future visitors to this topic will appreciate it! These values are not real. Whats SaaS Security Posture Management (SSPM)? Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Detailed descriptions of how to check for the configuration required for exposure and mitigate them are listed in the knowledge base article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. To check whether SAML authentication is enabled on a firewall, see the configuration under Device > Server Profiles > SAML Identity Provider. This is not a remote code execution vulnerability. We use SAML authentication profile. Step 2 - Verify what username Okta is sending in the assertion. Is TAC the PA support? To configure the integration of Palo Alto Networks - Admin UI into Azure AD, you need to add Palo Alto Networks - Admin UI from the gallery to your list of managed SaaS apps. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. This certificate can be signed by an internal enterprise CA, the CA on the PAN-OS, or a public CA. Step 2 - Verify what username Okta is sending in the assertion. When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. We are a Claremont, CA situated business that delivers the leading pest control service in the area. Alternatively, you can also use the Enterprise App Configuration Wizard. The LIVEcommunity thanks you for your participation! SAML single-sign-on failed, . username: entered "john_doe@abc.com" != returned "John_Doe@abc.com" from IdP "http://www.okta.com/xxxx", SSO Setup Guides: Login Error Codes by SSO Type. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. By continuing to browse this site, you acknowledge the use of cookies. Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. We use SAML authentication profile. I get authentic on my phone and I approve it then I get this error on browser. Our professional rodent controlwill surely provide you with the results you are looking for. SAML and Palo Alto Networks Admin UI? - support.okta.com You may try this out: 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.