We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. Please reach out to support@wisecars.com for assistance.Regards,Rachel from Wisecars. If not, you will need to purchase the cover at the car rental company counter. Find out how we combat fake reviews. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. As with any amendments, just scroll down to the bottom of this page and create a support ticket. Wisecars is an online vehicle rental broker. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. After making a scene, they finally gave us the cheapest and worst maintained car they had and refused to reimburse the difference. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, neither costs for the loss of car keys. Dear Peter,Thank you for your 5-star rating!We're thrilled to hear you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Dear Mariska,Thank you for sharing your booking experience with others!We hope your pick-up goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back.
Wisecars Reviews - 46 Reviews of Wisecars.com | Sitejabber If you choose to pay for the service using a credit card, your credit card details are not stored by us. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. Great help received from the kind persons on whatsapp chat yesterday and today. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Wisecars is an online vehicle rental broker. You can also extend the free cancellation time frame by purchasing our Cancellation Protection. Thank you guys for that excellence!!! Minimum age requirements on larger cars may also be higher at some locations. Wisecars will process your cancellation refunds in 7 days. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. All cancellations outside of the aforementioned timeframes will not be refunded. You can present the voucher either in a printed version or a digital form (such as from your smartphone). If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. We clearly highlight car and van hire options with Wisecars that have free cancellation. If you haven't started your trip yet, you can change your drop-off time by amending your booking. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. In all these cases, you will receive no refund of the money you have paid. In this case, you can present proof of your own coverage with your credit card or purchase it at the pick-up.You can also check this information on the Supplier Terms and Conditions at the bottom of the page.UPDATE:There are different deals we offer from Fox at certain locations. I refused to pay and they refused to refund me my $535 back. Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received. It might take your bank extra time to settle the amount. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. If your additional driver is under 30 or over 65, please check your car's terms and conditions. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. See below for our fuel policy guide, which covers all the policies that are available to you, and offers tips on how to best comply with these policies. One of our helpful agents will be in contact with you to address the request. They will need to show their drivers license, which they must have held for at least two years.
Company Terms of Service - Wisecars Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received. We recommend that you keep a copy of the Car Rental Agreement and any other document related to the Car Rental Transaction, including documents pertaining to the drop-off of the car, in case of a future inquiry related to the Car Rental Agreement signed by you. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. Powered by, We use cookies to give you the best experience. Dominik B was very helpful and nice.However the site is not the best. In such circumstances, we will cancel your booking with no liability whatsoever. Email Protect your account with two-step authentication Send code Only when all documents are present and severe negligence can be excluded, a refund will be processed. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. If you do not show up at the agreed time and date, and / or do not provide all the necessary documents, the car rental company may refuse you the car and no refund will be . Wisecars falsely advertised vehicles for rental on their website. I compared against atleast 10 websites, agencies and directly car companies too but no one was able to match the price that Wisecars offered. Wisecars (collectively we, our, and us) is an international vehicle rental broker. Amendments and changes Amendments can only be made up to 48 hours before the pick-up time. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. No charge will be made for amending your booking before the start of your rental.
Manage Bookings Online - Wisecars - Wisecars Wisecars does not own or operate any Car Rental Companies. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. Wisecars believes in protecting your privacy. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. I reached out to Wisecars, who were really understanding of the issues I encountered. It is entirely up to the Car Rental Company whether they decide to do so or not. Your voucher is normally issued 48 hours before the pick-up time. 6 Your voucher will clearly state the address of your vehicle supplier. They also work with sub-par rental companies that will not guarantee the vehicle even if you pre-pay it in full. All related documentation must be kept if an insurance claim is submitted. They helped me with the situation and I therefore went ahead to rent another car through Wisecars. The car rental company will block the funds on your credit card until they have checked that the tank is full at the end of your rental. The Car Rental Company must give its consent to repairs and replacements. In such circumstances, we will cancel your booking with no liability whatsoever.
CAR RENTAL IMPORTANT INFORMATION - wisecars.com However, please keep in mind that any changes that you make to your booking will probably change the rental price. If you cannot find the confirmation email, please contact us via our website.
Wisecars car rentals - Bargain Travel Forum - Tripadvisor 2023 Wisecars. In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Due to this protection, it cannot be read by any third party. She was very kind and helpful! This option is available in most countries, however, always check the fuel policy of the Car Rental Company. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. The sole and exclusive venue to settle any claim or dispute which might arise out of or in connection with these Terms of Service or Wisecars services is in a California state or federal court of competent jurisdiction. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. My invoice said"NOTHING more to pay" but they state somewhere is says I'm not insured. If you choose to pay for the service using a credit card, your credit card details are not stored by us. All this experience and expertise is aimed to ensure you get the best experience. Seamless booking experience and great price compared to all other websites. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal.
Has anyone renter through Wisecars? - Kauai Forum - Tripadvisor Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. Please make sure you return the vehicle to the same rental company from which you collected it. It is highly recommended to call the police even for the smallest of damages. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. Powered by, We use cookies to give you the best experience. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Please note that any amendment such as modification of the pickup or drop-off location, car group, rental period and/or drivers personal details may affect the rental price, which may be different from what you paid initially. Renting a car and want to make sure you know how car rental works?
Read Customer Service Reviews of www.wisecars.com - Trustpilot It is entirely up to the Car Rental Company whether they decide to do so or not. In that case, special cancellation terms are presented during booking. This information must be sent via email and give Wisecars the relevant details of the incident. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved.
12 Wisecars Discount Codes, Promo Codes - Mar 2023 You will receive a full refund if you request the cancellation 48 hours before the pick-up time. In peak periods this may not be achievable. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. All rights reserved. Wisecars (collectively we, our, and us) is an international vehicle rental broker. 45 reviews for Wisecars, 2.3 stars: 'This company is a straight scam. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. Please note that all additional drivers must also show a valid driving licence at pick-up. Please note, we only delete personal data on the request of the individual. 185. Click on Menu "Subscriptions". Wisecars English (US) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow_drop_down USD GBP EUR CAD CHF ZAR NZD AUD RUB BRL We will send you your rental voucher 48 hours before your pick-up time.