We were offered a look, which we took and moved in right after lunch. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Seats at these fares are limited and may not be available on all flights. The pool seemed to be less of an issue. The Balaio IMS is in Instituto Moreira Salles. The pool attendants weren't very attentive and the room mini bar was never restocked every day as promised upon arrival. Daniel Martinez and staff were AMAZING! This is the version of our website addressed to speakers of English in the United States. From the age of thirteen he started going to his father s store to help him and he enjoyed it. Beautiful setting, sparkling clear water, spotless conditions, good food, attentive service and prompt reactions to some small issues demonstrate the level of service that the hotel provides. Nature. Foursquare City Guide. He's from So Paulo. It was incredible. Everyone was so attentive to every single one of our wants & needs. Theres a preferred lounge which is cold and soul less but we used as it was place to meet up. The resort is laid out in typical horseshoe fashion with the lowest numbered buildings closest to the beach and higher numbers further away. How fast is the internet.Is it typical hotel internet? It is great to learn that you had a fantastic experience enjoying everything we have to offer in this hidden paradise. Which popular attractions are close to Secrets Akumal Riviera Maya? For a while, she had worked in the kitchen but chose to follow as a career the management of numbers and people. I have Verizon cell service that i will have to buy the mexico add on. And there could be a menu of traditional caipirinhas and classics of the house. A quick check turned up a room in Building 4 where the Preferred Club room is located, but on a lower floor. SecretsAkumal, Public Relations Manager at Secrets Akumal Riviera Maya, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Saturday, Sunday and holiday from 1pm to 3:30pm Review collected in partnership with this hotel, There are more places to choose from in the, Frequently Asked Questions about Secrets Akumal Riviera Maya. PRESS: Business: crisspina@k2agencia.com Press: mariana.branda@mocoto.com.br. It had a so-so view, was further away from the beach than we prefer and was across the plaza and pool from the Preferred Club room. Encouraged by Mike McHugh, our trusted travel agent of Dream Makers Vacation Services, we opted to go to Akumal rather than Secrets Maroma Beach on this visit to Mexico. Boasting international cuisine and special menu items, including gluten-free and . Just returned, a beautiful clean resort, great employees who seem to love their job and enjoy making guest feel special. We cant say enough good things about our stay at Secrets Akumal Riviera. So the issue was resolved easily. Alternatively, you may use. Super easy to get to, food and staff wonderful. Great experience. Sit down at Kantenah for breakfast. To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification in your favorite browser. He had worked with events and administration. Fantastic service and nice to sit out on the balcony overlooking the pool area and beach. We will share your comments with the hotel staff, they will be pleased to know they were able to assist you.Thank for your recommendation and we hope to welcome you very soon.Kind regards,Alejandra ContrerasSocial Media Coordinator. However, when speaking to Mike about details, he mentioned that he had just been in touch with clients staying at Akumal and they were raving about the resort. Casual Lunch: 11:00 a.m. - 5:00 p.m. | Dinner: 6:30 p.m. - 11:00 p.m. Additional Information: Casual Elegance required for dinner Showtime More, Dear Michael S,On behalf of Secrets Akumal Riviera Maya, I would like to thank you for the opportunity you have given to us by staying in our Resort. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. There were so many amazing staff. (Latin abbreviation of Deo optimo maximo) is a Brazilian cuisine restaurant in So Paulo run by Brazilian chef Alex Atala. On the other hand we are delighted to know that you enjoyed many aspect of your stay such as: Our location, rooms, restaurants and beautiful beach.Overall, we take such comments very seriously and you can be assured that the necessary measures are being instituted to prevent recurrences in the future.We are looking forward to have another opportunity to redeem your confidence in our resort and provide you with a truly remarkable stay.Best regards,Alejandra ContrerasSocial Media Coordinator. "La ensalada de higo, la crema de ostin y el salmn termin 3/4. Once the staff found out it was our Anniversary they made it even more special. Akumal, Quintana Roo / Oceana; Oceana. Its a shame that there is no atmosphere at the Akumal, the staff do not seem to engage and those who do are very far and between. In May 2012 the restaurant reached 4th . Tripadvisor performs checks on reviews. The shorter distance to Maroma from the airport adds to its appeal.The greeting was up to usual Secrets standards, cool towel, champagne, "Welcome Home." Daytime Casual 10:00 a.m. - 11:00 p.m. Seaside Grill Grilled Specialties la carte grilled fare served poolside with stunning ocean views. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90378091', '');}, 'log_autolink_impression');Cancun and we bus down to the resort. If you haven't already, you should join the Secrets Akumal fan group on Facebook. The resort is beautiful and the week we were there the weather was gorgeous! It was incredible. We are multiple Secrets visitors, and this trip we were planning a return to Maroma. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. You get a nice room with a partial ocean view most rooms have baths on the balcony. All very painless.We were initially in Building 5. He worked in sales for many years and decided to change careers. The experience was fantastic. Other than that, no wonder this hotel is getting a following. Cruzeiro do Sul, 1100, So Paulo Phone: (11) 4506-6125 mocotoshd@mocoto.com.br MENU. AMResorts will now be welcoming small dogs (22lbs. It was featured in volume two of Chef's Table. The steak tacos were pretty good at lunch, but I did not care for the rainbow tacos or pacific tacos. Striking. We hope to welcome you back in a near future.Best regards,Alejandra ContrerasSocial Media Coordinator. However, after looking over the menu and speaking to the maitre d', we decided to give it a try. Room service has Hambugers, club sadwiches, pizza, pasta ect.. No you don't need an adapter We take cash. We spent a lot of time at the Seaside Grill which provides a la carte breakfast for Preferred Club members only. D.O.M. We have visited several all-inclusive resorts before but this one was by far our favorite. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Entertainment people were really nice (a special gracias to Loida). Theres a preferred lounge which is cold and soul less but we used as it was place to meet up. Sip your favorite cocktail or our signature drinks at seven bars while lounging poolside or relaxing on the beach. Lengthy details of the Secrets Akumal Riviera Maya review are below, so i'll skip to the bottom line. The big difference is the beach. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide. He had studied gastronomy and, since 2001 has been the chef of the restaurant that tells the story of his family, Mocot. However, the maitre d' sat us back down and brought out the head chef who went over menu choices and tailored a meal to our needs. Skye Bar & Restaurant will be open to non-hotel guests as below: Breakfast As regras de vestimenta so aplicadas durante todo perodo de funcionamento do restaurante. Add to compare. My wife and I got to try everything here! Does anyone have pictures of fairly current menu's for the restaurants at Secrets Akumal? NEW ******* Seaweed or Sargassum ******* : UPDATED: Getting around - car/taxi/bus/tours/colectivos/private drivers, Akumal town,Maps, research sites and best activities to do (Cenotes / Xplor and More), Medical Care / Is food and water safe / do I need shots / ZIKA UPDATE, Airport Info, Room Tax, import limits, forms, Vistitax, airport hotels, Beaches and Beach Clubs from Puerto Aventuras, Xpu-Ha, Akumal and down to Tulum, Sunscreen, bug juice, Rashguards, Snorkel equipment, Weather, Hurricane, WebCam sites. WestJet. She studied history and did a Master Degree to study the Brazil food habits. I am delighted to know that you enjoyed your stay with us, I will certainly pass on your wonderful comments to the hotel staff. We had no turn down service whilst there. If you want a smaller and beautiful bay with a chance of seeing sea animals up close, then it's Akumal. and what room service can bring. Riviera Maya We also ate lunch there most days because of its proximity to the beach, the Club room and our suite. The rooms were perfect--large, comfortable, and clean. Dear Chillibelle,Thank you for sharing your comments with us through the Tripdavisor community about your recent stay.Your observations have been shared with the Operations & Executive committees. *Aceitamos todos os cartes de crdito e dbito, exceto vale refeio. Raul went above & beyond for me & my husband. Monday to Saturday: 11am to 10pm Sunday: 11am to 8pm Av. Top room amenities include a minibar, air conditioning, and a flat screen TV. / 10 kg or less) at all Zotry Wellness & Spa Resorts, Secrets, Breathless, Dreams and Now Resorts & Spas. I've always been told not to drink the water. This business is the forerunner of Mocot and Seu Z was the beginning of everything. Dinner can be la carte (reservations not required, dress code in effect), Flight interruptions and passenger rights. You are free to download the Oceana menu files. Security is usually good at secrets so if you are staying in the resort you should be fine. Today, he is in Vila Medeiros and as our creation cook is responsible for the control and quality of Mocot. On this Wikipedia the language links are at the top of the page across from the article title. He always liked to cook for family and friends, but he still wasn't seeing it as a profession. Have to visit here! Brigadeiro Lus Antnio 4700 Jardim Paulista, So Paulo SP 01402-002 Brasil +55 11 30554700. This topic has been closed to new posts due to inactivity. We prefer the "preferred club". Log In; Sign Up; Nearby: Get inspired: Top Picks; Trending; Food; Coffee; Saturday, Sunday and holiday from 1pm to 3:30pm. We were offered a look, which we took and moved in right after lunch. I never saw anything out of place or dirty for the entire week. Suggestion-a high floor in Building 4 for an ocean view or spring for the ocean front if the view is that important.Restaurants-the food was uniformly very good. Suggestion-a high floor in Building 4 for an ocean view or spring for the ocean front if the view is that important.Restaurants-the food was uniformly very good. We will share your comments with the hotel staff, they will be pleased to know they were able to assist you.Thank for your recommendation and we hope to welcome you very soon.Kind regards,Alejandra ContrerasSocial Media Coordinator. Once the staff found out it was our Anniversary they made it even more special. Have to visit here! He took a liking to the activity and joined a technical course in cooking. Fill out the form and we will keep your data to contact you as soon as possible. The adult-only Secrets Akumal Riviera Maya opened in early November 2015, and is a favorite with couples, particularly for anniversaries. The hotel is beautiful and location faultless. Dear Arod40,Thank you for your fantastic review. Looking for more accommodation options? Lakeland, Florida. Our room was on the top floor of building 5. *Para os jantares de Natal e Rveillon do Seen So Paulo tambm necessrio efetuar reserva previamente atravs do telefone: + 55 11 3146 5922 ou e-mail: reservas@seensp.com No menus unfortunately but you can get an idea. Beautiful rooms and restaurants, gorgeous grounds, pools and beach. more. If you like the vast expanse and soft sand of a limitless beach, you may prefer Maroma. There is alot of information and pictures. Sunday from 6pm to 23:30pm (maximum stay until midnight) Dine at one or all our nine restaurants (including six la carte options) during your stay for a taste of the world's cuisine. Secrets Akumal Riviera Maya: Oceana Restaurant - See 10,023 traveler reviews, 12,336 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Today he is our manager and partner. Level Contributor. You get a breakfast area plated meals but the buffet is better. Make sure to ask for RAULS SPECIAL CEVICHE. We serve Mocot specialties such as dadinhos de tapioca, torresminhos, baio de dois and many others. I'm just wondering if they have simple things like hamburgers, hot dogs etc. The only negative was the concierge at reception, particularly from Amstar, who should have warned us about the long delays on the road to airport (which occur daily apparently). So the issue was resolved easily. D.O.M. Best place to snorkel (and see turtles) , Day passes, turtle tr, parking,golf carts, Fishing / Catamarans / Whale Sharks / Sian Kaan trips, Condo , Casita, Budget places, cooks, & Groceries/Shopping, Akumal Bay Beach and Wellness Resort (ABBWR) Information, Grand Palladium info on each of the 4 sections, Palladium Maps, Emails, Info package, price matching, WIFI, Palladium emails, drinks/beer, food reviews, dress code, spa, where to snorkel, GBP Bars, Spas, Pools, Gyms, and Timeshares (& NEW CONSTRUCTION), GBP Akumal (best rooms / email / Map) & new resort next door, Bahia Sian Kaan, Map, Best Rooms, Bahia Golf Course, and the Time Share (Privileges), GBP Tips, section differences, Buffets and ALCs, Internet, repeat perks & Upgrades, Sunscape Resort (was the Oasis Tulum Resort ), Drowning of child at Bahia Principe Grand Coba, Grand Bahia Tulum - Manager Contact Information, Best option for travel to PDC for one night prior to ABBWR -, Construction, Travel time Akumal - Cancun airport, Driver for a half day, Akumal to Tulum and return. Secrets Akumal Riviera Maya restaurant menus and other ? Can't wait to go back! The shorter distance to Maroma from the airport adds to its appeal.The greeting was up to usual Secrets standards, cool towel, champagne, "Welcome Home." External customers are seated by arrival order Chef Rodrigo Oliveira's kitchen, our bar and Mocot's way of welcoming you wherever you are. After one night, my wife and i said we were unhappy. We hope to welcome you back in a near future.Best regards,Alejandra ContrerasSocial Media Coordinator. Some restrictions may apply. We had no turn down service whilst there. ), where we spent a lot of time working on our Spanish. We had the chef's special at the bar. Please see our partners for more details. *Caso a capacidade mxima seja atingida, no ser permitida a entrada. Odd numbered buildings are north, even-numbered to the south. Monday through Saturday from 7 pm and Sunday from 6 pm, Reservations +55 (11) 3055-4702 or 3055-4700 YOU WILL NOT BE DISAPPOINTED. The two resorts are very comparable (and i say this as a frequent Secrets guest). We also have the Balaio caf on the fifth floor with natural breads, sandwiches, cakes, specialty coffees and more. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The staff is friendly and helpful. From seasonally-inspired menus to authentic regional favorites, there is a culinary experience for every palate at Secrets Akumal Riviera Maya. Dear Arod40,Thank you for your fantastic review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Just came back from the best vacation ever Everything was perfect and beyond all of our expectations. Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. He had the Chef create an amazing off menu dish for us. Snorkelling with turtles is free and easy, and beach is beautifulThe resort is clean and restaurants fantastic but we didn't really go to see entertainment as its all very spaced out. But a somewhat frustrating exchange between our waiter and my wife almost lead to a quick exit. 348 reviews. Will go back. Prices may not reflect real-time pricing or availability. You get a breakfast area plated meals but the buffet is better. Dear Arod40,Thank you for your fantastic review. - Idyllic. more. Encouraged by Mike McHugh, our trusted travel agent of Dream Makers Vacation Services, we opted to go to Akumal rather than Secrets Maroma Beach on this visit to Mexico. Jennifer our concierge was very helpful, and Javier, the bartender in the Club room was terrific. First tip-since Akumal is south of Playa del Carmen and close to Tulum, i would suggest a private car rather than making multiple stops at other hotels. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. She was born in Santo Andr. Would recommend this resort highly to anybody. You can help Wikipedia by expanding it. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Please allow me to take this opportunity to thank you for choosing Secrets Akumal and we look forward to having the pleasure of welcoming you back.Best regards,Alejandra ContrerasSocial Media Coordinator, This is the version of our website addressed to speakers of English in Malaysia. Excellent, ajcj2 He came to So Paulo at the age of 20 and he went straight to a food distributor. in the evening. Have to visit here! Paulista. Review collected in partnership with this hotel. Dear Deborah L,Thank you very much for your great feedback. The ride is oven an hour from the Cancun airport without traffic or stops. To tell this whole story with affection, he launched his book Mocot-o pai, o filho e o restaurante. First tip-since Akumal is south of Playa del Carmen and close to Tulum, i would suggest a private car rather than making multiple stops at other hotels. on Welcome to Skye Restaurant & Bar, the soul of Hotel Unique. We prefer the "preferred club". They fly us to (ta && ta.queueForLoad ? Always interested in having new experiences, he started working in the events sector of the house. Had the best time of our life here. We spent a lot of time at the Seaside Grill which provides a la carte breakfast for Preferred Club members only. So please if you can recommend any restaurants or food that was good please let . While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts property with the ultimate peace of mind. Is parking available at Secrets Akumal Riviera Maya? If you want a smaller and beautiful bay with a chance of seeing sea animals up close, then it's Akumal. Savor Every Bite. Report inappropriate content. Known for the use of native Brazilian ingredients,[1] D.O.M. Rodrigo Oliveira was born in 1980. Favorites include the ceviche, seafood soup, lobster bisque, salmon entree, and surf and turf. He had the Chef create an amazing off menu dish for us. Own or manage this property? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reservations can be made until 1pm upon availability. Tripadvisor performs checks on reviews. He became sous-chef and head chef of the house. To use our mobile site, please enable JavaScript. Casual Breakfast: 7:00 a.m. - 11:00 a.m. Each is uniquely decorated to pair with the specialized menu and offers a distinctive ambiance certain to seduce with ocean breezes, intimate settings or elegant dining.