However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough).
Youth justice services: North East and Cumbria - GOV.UK These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. %
"As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.".
Your Employees Portal - Gateshead Council Any resident with My Housing Account can access this service. 182-184 High Street And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. There's also additional service charges from 115.85 a week, this cost is eligible . The department is on the lookout for more callhandlers and building technicians. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair.
Gateshead gardener's fury as garage roof plants itself in her flower Unfortunately, this job posting is expired. about Our Customer Scrutiny Panel needs you! This covers things like outside painting, replacement windows and annual gas servicing. We encourage our people to think differently, do the right thing and be innovative. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . We will pay compensation for damage which is our fault or our contractors' fault. The contractors are currently repairing seven properties a week. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. However, the contractor will not ask you for any money when they call. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. Request a FREE property inspection to find out how much your claim is worth. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.".
Gateshead pensioner 'shocked' at council's repair works on his home of Work continues to address 3,000 Gateshead Council property repair Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council.
Housing Repairs and Maintenance Service Gateshead - Government Online 2 0 obj
Repairs update You can now report your non-emergency repairs. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. <>>>
Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Time to have your say on the future of our leisure service. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Gateshead Council aims to complete the backlog by late March next year. She added: "Someone has got to own it. Wednesday 2nd November 2022. We will first make sure that it is our responsibility to do the repair. Our housing offices are currently closed to the public. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report.
PDF REPORT TO CABINET TITLE OF REPORT: Council Housing - Gateshead Council Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Some of these repairs need to be inspected before the repair can be done. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Gateshead Council 4.0 . The rent charge has been agreed with Gateshead Council and is eligible for housing benefit.
Housing Disrepair These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Our business support events remain cancelled for now.
Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Employer Est.
Previous reviews include: Anti-social behaviour Customer service Reporting repairs Empty Property. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly.
Gateshead Council Housing Services | OurGateshead Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Gateshead Council aims to complete the backlog by late March next year. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. Planned repairs usually need an inspection before work is done. East Ham Gateshead The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. endobj
You can also include claims for loss of earnings and care costs if necessary. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for.
Last week we successfully launched our new online system, with over 100 repairs reported in the first week. I have got this complaint, they monitor it and see it through to the end.
Work continues to address 3,000 Gateshead Council property repair backlog Reporting repairs Home. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Gateshead Now is a collection of the latest news from Gateshead Council. What are the costs and charges at Watergate Court. The site has been designed with residents and local groups to ensure it is easy to use. To access this support or speak to an advisor, contact Business Gateshead today. If this is not possible, we will replace with the items we hold in stock. London In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. If we miss an appointment and we didn't contact you, please contact us. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council Homepage for Gateshead Councils Benefits and Council Tax information
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From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001.
You have the chance to buy up to 10 additional holidays per year. 27,852 - 30,151 a year. We hope to reschedule these events at a later date. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. The report found the repair centre's ability to handle calls was deemed 'critically low'. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. We are Gateshead Council'sHousing Team. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. These include re-fixing toilet seats and repairing minor leaks. The council is responsible for most repairs to your home. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants.
Gateshead, England Jobs - 16,311 openings | Glassdoor Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner.
Housing contact details - Gateshead Council The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Always ask to see this card before letting anyone into your home. Top Jobs in Gateshead, England. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker.
Equipment services :: South Tyneside and Sunderland NHS - STSFT They should all be done. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Do you want to work with us in helping to create spaces that are great to work and/or live in? Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. %PDF-1.5
You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner.
Home Group | Watergate Court, Gateshead My Housing Account - Gateshead Council "The garages at Leam Lane had already been condemned, and we were working towards . Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region.
Head of Repairs and Maintenance - Gateshead Council - LinkedIn If so we can help you claim compensation on a NO Win, NO Fee basis. Wherever possible we will place the order immediately. We would not replace all items, only the ones that are required. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. The panel decides which services they review based on various criteria. For further information please contact the Involvement Team by: Civic Centre A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. However it did show that 36% of repairs were fixed when first looked at after being correctly identified. People really are our greatest asset at Gateshead Council, and we value every employee. This includes both small leaks and emergency repairs. Gateshead Council. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise.
Appointment Types - Gateshead Council https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. If your repair can't wait until the programme we will carry it out within the normal timescales.
Gateshead council tenants wait almost a month on average for repairs To register with My Housing Account, select 'my account' at the top of the Council homepage. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. Regent Street Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Some of these jobs need to be inspected before the contractor can start the work. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. As a tenant you are not automatically covered for any of your home contents. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. Visit directory. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible.