Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. This is the version of our website addressed to speakers of English in the United States. The location is amazing! The room and dcor was spectacular, the service provided to our . Our problem was just . I had a one night stay here Dec. 17-18, peak Christmas time in NYC. I asked her to please email me confirmation of that and she said she would. Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. Easy grab and go for all the guest at their Club Lounge. This is the version of our website addressed to speakers of English in the United States. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. Insider Tip The concierge has personally curated a unique tour of Central Park. & more. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. (Who are we kidding? For a NYC hotel, the rooms are substantial in size! Felt completely safe and secure during my stay. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Needless to say, ourWe stayed at this hotel in January and had a great stay. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Then Essex House tried to tell me I booked the entire thing on points. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. A luxury environment where there are always opportunities for professional growth and recognition. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Our upscale Central Park South hotel in New York City sits adjacent to Central Park. We were led to believe this was a luxury hotel?! 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JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Some suite categories have separate showers and soaking tubs. There was a covid breakfast at no additional charge. It was roomy with plenty of natural light filtering in from the windows. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Location is excellent with easy access to subway and Central Park. She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Get inspiration and plan your next getaway. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. [2] Check-in was quick and pleasant. The restaurant was open limited hours with limited food. Which room amenities are available at JW Marriott Essex House New York? laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. There was no staff for the front desk, with one person and 30 people trying to check in. more. We will definitely be back! For a NYC hotel, the rooms are substantial in size! We were the first guests, Marina B. said: HIGHLY RECOMMENDED! The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. No room service. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. No surprise that that never happened. It opens from early in the morning for breakfast -- both buffet and a la carte options available -- and closes late at night. She is such fun! Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Choose your dates for more accurate prices. Stay near iconic Central Park at the JW Marriott Essex House New York. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You can enjoy a drink at the bar/lounge. Reserve a connector room or suite and expand the living space for your family, friends and groups. The room seemed slightly dated and like it hadn't been updated in a while. The space was large enough for our family. COVID update: JW Marriott Essex House New York has updated their hours and services. 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. Staff does their best despite the circumstances. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. What a treat and I cant wait to be back. I am so sorry to hear about your stay. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. Our late-night menu of light snacks is designed for unwinding. The bedroom in my opinion was the best part of the suite. They reached out before my arrival and asked if I had any needs. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. $95 for cars. Run run run away!! Bad decision on our part to eat there. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. Nothing I can do. Thanks JWMEH! A chaise lounge was very worn with material missing on a section of the piping. My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Guests can relax and enjoy a variety of beauty and spa . JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. ft. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Used award points for some. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . Looking forward to staying at this hotel againVery SOON! East West Coast Girl C. said: Although the attention to detail is terrific i.e. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . Great conversation This property always exceeded my expectations . There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. Staff was great, especially Gary who check us in. 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Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space No room service. The restaurant is modern and truly one of the finest on this end of Central Park. This July was horrendous. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. Among the most famous is the Macys Thanksgiving Day Parade. Bathroom small but functional. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. They choreographed a truly perfect event/night. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. From the customer service to the set up to the, Adriana P. said: Where do I begin? JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History I expected location and the building itself to be wonderful. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. Let's just say perfection. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? We were given a room after a long flight that had been flooded the night before. I am so sorry to hear about this experience. The Staff was extremely professional, cordial and accommodating. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Speaking of the menu, the food was absolutely delicious. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Health club is inadequate. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. We stayed at this hotel in January and had a great stay. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. The staff all look very professional and address you by your name, very personalized. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. maytef245, Thank you for taking the time to let us know about your experience while staying with us. We went inside to check in and waited about 30 minutes total for a valet to take our keys. Late 4PM checkout? In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. But service there blew me away! Contact accommodation for availability. She handed us a sheet of paper that had the name and address of the church but not the mass times. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). Own or manage this property? Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Taxes and fees that are shown are estimates only. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. Lunch We mentioned both before we arrived. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . Come March 20, its officially spring, meaning it will once again be one of our favorite times of year. Stay at this 4.5-star luxury hotel in New York. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. Dinner. Gary understands the secret to the hospitality business: Make every guest feel special! See more questions & answers about this hotel from the Tripadvisor community. American grill specializing in seafood hosting live music nightly. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. There's an onsite 24-hour business center. The location couldn't have been more ideal! Will definitely return for another stay at JW Marriott Essex House! We are open with full services now, I apologize for this experience. Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. 1, 2, A, B, C, D at 59 St - Columbus Circle. The temperature would not go above 63. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. There was no staff for the front desk, with one person and 30 people trying to check in. Review tags are currently only available for English language reviews. Location. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. No room service. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! One of the friendliest hotels we have ever stayed in! Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Subdued and quiet. We did not catch this hotel and its staff at their best. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Guests can relax and enjoy a variety of beauty and spa treatments. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Then, I thought to myself, I'll bet they screwed up my bill. In a city that never sleeps, the perfect event awaits for you to discover. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. By proceeding, you agree to our Privacy Policy and Terms of Use. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews We still do have our Marriott platinum status. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. The only other time I had that experience was at Ritz Carlton Cancun. Mediterranean seafood by celebrity chef Maria Loi from Greece. The location is fantastic but the rooms are small and the lounge is closed on the weekends. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. laura.burton@marriott.com. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! Thank you for the feedback and for your loyalty! The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Restaurant with limited menu (no soup at all). Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. My 2 night stay at JW Essex House exceeded all expectations. I assured her it was not and that I, again, had proof of that. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Thanks Essex House! Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. Pre pandemic we traveled extensively. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! Arrived and checked in and was sent to a room that . This two-hour self-guided walking tour highlights hidden gems within the park. The Marriott Corp does a great job of keeping their customers loyal!!! Taxes and fees that are shown are estimates only. the, Julie S. said: We had the most amazing stay at the Nellie! As of this. Is parking available at JW Marriott Essex House New York? Thanks to the nearbyLincoln Center, many celebs make appearance in or around the hotel. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. But if you are a JM Marriott and charging $500+ per night then I expect a nicer property and full amenities. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers I finally received that from them. There was a marble bath but the grout was missing between some of the marble on the floor. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. This last time it was. The menu is mostly American. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Bryant Park is a short 20 minute walk through Times Sq. We were given a room after a long flight that had been flooded the night before. Thank you for staying with us and for the feedback! When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Tripadvisor performs checks on reviews. Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Enjoy light fare from our late night menu. The bar area has seating around a fireplace. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Beautiful and clean. However, all suites feature sofa beds for two additional guests. The restaurant was open limited hours with limited food. This July was horrendous. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure.
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