You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Click inside the blank box next to each of the tickets you want to transfer. last-minute tickets can be scooped up for reasonable prices. First time users: click CREATE ACCOUNT/SIGN UP and use the email you provided. I contacted AXS UK as to be sure I had made everything correctly and that my tickets will show in the AXS app instead. We are changing the way you register and sign-in to the StubHub Community. Below are some pointers we hope youll find useful! After the switch, you will enter the email address you use to access the community in order to reset your password. I have a problem with AXS Tickets Are you having issues? I could definitely see where the bad reviews can come in (I was shady of it too on my end) but was overall pretty good! So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Please go to the Box Office for assistance with AXS Mobile ID app issues. Canadian teacher with size-Z prosthetic breasts placed on paid leave, Buster Murdaugh got 'very drunk' with dad 2 months after mom, brother murdered: source, I'm a professional cleaner ditch these 4 household products immediately, Memphis Grizzlies star Ja Morant allegedly flashes gun at a strip club, Tom Sandoval, Raquel Leviss planned to tell Ariana Madix about affair. Hit next and continue on the ticket listing process!Next up is the banking information page. Stubhub please help!! These prices may exceed face value. Use the same email you use on StubHub. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I did that but there are no tickets showing up in the AXS app. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. The last thing here is the fee associated with listing and selling tickets on AXS. Boz Scaggs has 18 concerts in 2023. But, no need to worry on that actually as you do have the tickets! AXS App Not Working: How to Fix AXS Tickets App Not Working Bytes Media 6.52K subscribers Subscribe 4 924 views 4 months ago CALIFORNIA AXS App Not Working: How to Fix AXS Tickets. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. International Association of Better Business Bureaus. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. When questioned what that meant he told me in case it cancels and sent me a bunch of FAQ info from the website. If no tickets are found when you perform a search, it means that at this moment we do not have any tickets available. We found some passes going for as low as $25 before fees. Is this normal? This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Bun Bs Southern Takeover on March 3 at 6:45 p.m. New Kids On The Block on March 7 at 6:45 p.m. If you need an accommodation to fully participate in a program (event), please contact the UTA Box Office at 817-272-9595 or boxoffice@uta.edu. Getting tickets in your AXS account Print. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. So if you find that your tickets have disappeared it seems there's no need to worry. -Tickets will be sent via theAXSMobile ID App. I currently do not know of a way to adjust your price without deleting your listing and creating a new one with your new ticket price. Wu-Tang Clan and Nas are playing NYC and NJ on 2023 tour. Check out this star-studded list of performers on tour over the next few months below. You need a connection to download your tickets to the app. We notice that your web browser is out-of-date. I have the same issuesee photo. BBB Business Profiles may not be reproduced for sales or promotional purposes. I followed the directions of creating a AXS account via the email address that they sent me the email. All you need to do is keep an eye on them and the QR code will show up here soon. (United Kingdom) AXS Mobile ID allows you to manage . BBB Business Profiles are subject to change at any time. Thanks. If you have just bought your tickets and aren't seeing them in your account, hang tight! Macklemore released a new album & announced a 2023 tour. If you let the tickets expire a few days before the event takes place, then you can say you tried to sell them but if they don't end up getting sold that you're just going to attend the event anyway. AXS tickets are delivered within 24-48 hours of the event. First of all, hello everyone, I'm new to this sub and I hope the information below is of some help for any of you attending the Tool concerts in the UK O2 venue. You will enter your community username and new password and done! You can download the app here: AXS for iPhone or AXS for Android. Discover & purchase tickets to your favorite events. If the sell button is greyed out, it may mean the event is not yet eligible for sale, but if it is blue, you may proceed with selling these tickets!Some events are not eligible as the promoter has chosen not to allow tickets to be transferred/sold, while other times it could simply be that the event has not gone on sale to the general public yet. Go on their chat. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Your AXS Mobile ID ticket will now show up. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Make sure you watch until the end of this video to find out How to Fix AXS Tickets App Not Working on Android and iPhone. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. In most cases, tickets aren't issued until 24 hours before the event. Tickets are now showing for the Tool Concert in the axs app and also the verification mail worked randomly this week. Check your spam/junk folders for ther verification from AXS. It's hidden so this company can hold your money even though the transaction is completed. As the event draws near, you will receive an email (usually from axs@axs.com) prompting you to log in or register and access your tickets. I sold tickets to an event in March 2023 and the funds show in my sales balance. Just a few of our favorites include a BBQ contest, trail rides, horse show, wine tastings and a carnival with rides, games and food. I bought my ticket for Detroit through AXS (basically like Ticketmaster) and normally it comes through the app so I have it to present the QR code at the show. UTA Box Office: 600 S. Center Street, Arlington, TX 76010 boxoffice@uta.edu 817-272-9595 The Box Office opens a minimum of one hour prior to show time on weekend and holiday performance days. Bytes Media 2022Topics Covered:Bytes Mediahow tohow to fixaxs app not workingaxs oops something went wrongaxs mobile appaxs app not downloadingaxs login not workingis axs down right nowaxs payment not workingaxs tickets not showing upaxs app crashingaxsaxs appaxs ticket app not workinghow to accept tickets on axs appwhy can't i see my tickets on axshow to sell ticket on axs apphow to transfer ticket on axs apphow to add axs tickets to apple walletapp crashing AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Then I transferred those tickets to my regular AXS account. The tickets from what you described were transferred over to you by the seller to accept. There could be a delivery delay. Once they have an account set up, they do not have to visit their account every time they are transferred seats. Request the confirm your tickets and provide you with a confirmation invoice and receipt ISayAboot 3 yr. ago That sucks Mogwai10 3 yr. ago It clearly says pending. Need to find a different location? Hi! Heres how to get tickets today. BBB is here to help. You will have to reach out to Stubhub international. This site is for questions about events in US and Canada. Tickets Not Showing Up In AXS Hello! From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. Post your event memories with commemorative tickets, photo collages, and more. (Example: For a New York Yankees game, search 'Yankees'). You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. This is so useful, thanks for posting. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. For big releases, tickets are reserved very quickly. Check out our list of the 12 biggest country stars on tour in 2023 here. From the axs site. And if all you want is a Daily Grounds Pass, now is the time to pounce. mail This relay service basically will block all emails that dont come from stub hub. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. As a matter of policy, BBB does not endorse any product, service or business. These methods work on Android as well as iOS 11, iOS 12, iOS 13 and iOS 15. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). The tickets will then show up in the AXS app once you have logged in and claimed them. In fact, at the time of publication, we found some tickets going for $2 before fees on Vivid Seats. I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. I transferred AXS Mobile ID tickets to the wrong email, what can I do? We've received your submission. Under the QR code, click the Transfer button. A page appears showing the details of the event. You will enter your community username and new password and done! - Age Policy: 16 and under will only be admitted w/ Parent or Legal Guardian, - General Admission is Standing Room Only - NO SEATS, - Orders in Violation of the Published Ticket Limit are Subject to Cancellation Without Notice. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Thanks for contacting us. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive - quickly transfer tickets to friends and meet them at your seats. When a lot of tickets are held in purchases that have not yet been completed, the tickets will not show up in a search because at the moment they are not available. The Apple ID relay should be a unique identifier for your specific email address. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. It depends on whether the people you're transferring to already have an AXS Mobile account. This detail is not disclosed upon listing or sale of your tickets or when you start the funds transfer. While country is coming to Houston all month long, country is heading, well, all over the country all year long. My worry is that they'll double-book my seat, which has happened to me before. When setting up your AXS account, please use the same email address you used to purchase tickets. Wait for the event to have their general sale first, then attempt to sell your tickets on AXS. Please download before arrival. To manage your tickets and view your upcoming events you can click on the ticket icon. It's all a fan needs, all in one app. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Have a good day and see some of you in UK! Now everything should be fine, I have the UK ID verified and the AXS app verified and working as well. On the AXS App, you can manage tickets for upcoming events under the My Events section -- the ticket icon near the bottom of the screen. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Some are cheap. Opens at 7am. I purchased tickets for a concert back in February. We found tickets for all upcoming 20 concerts f 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. You have chosen AXS Mobile ID as your method of delivery for your tickets. . Updated the Original Post. BBB reports on known marketplace practices. They could not reach the seller/left message. But, no need to worry on that actually as you do have the . Simply show your AXS Mobile ID barcode to the ticket taker who will scan it for entry. This is done to prevent potential fraud or security issues. Has anyone else had this issue? . Be the first to know. The tickets are now showing both in the axs and O2 venue app. We are changing the way you register and sign-in to the StubHub Community. Log in to your AXS Mobile account and click the gray ticket icon in the bottom right corner. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Some are under $15. If that doesn't pull up an email then try searching for the word transfer, the phrase sent you tickets, or an . On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. The reason that you have two AXS Mobile ID could be if you have both a US and UK account. It is also important to note that you need to have the same e-mail for both the place where you purchased your tickets from and the O2 venue app. It worked. Most of the time you'll simply select to sell the tickets completely together or to ensure they sell in even numbers. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This timeframe can range from 24, 48, or even 72 hours. Re: Bought Tickets with Apple Relay. * Confirm your ticket transfer. This is the easiest and fastest way to Fix AXS Tickets App Not Working. I brought a ticketmaster resale ticket so not sure if that is complicating things! Edit: still haven't been able to see the tickets I bought after going through all of this. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. Even if the O2 app informs us that the tickets will only appear 14 days prior to the concert date I think it's important to know those tickets won't actually appear if your account is not verified. This is a multi-location business. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. It depends on the event, ticket price, your selling history, etc. Want more options? Instead of a paper ticket, you can enter the College Park Center with the AXS Tickets app on your phone. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Still don't see your tickets? BBB Tip: Buying tickets to the big game or concert? Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. A complete calendar of NRG Stadiums upcoming Houston Rodeo concert dates, start times, performers and links to the cheapest tickets available can be found below. There could be a delivery delay. AXS acts as the ticket selling agent for its clients, such as venues, teams and promoters. This is the QR code you will display upon entering the venue. Where are my tickets? Apparently it is actually AXS? They are reserved for a limited time to allow customers with tickets in their 'baskets' to either complete the purchase or release the tickets. Deleting a listing is as easy as going to your events, finding the tickets that are listed and then simply hit delete listing. Solution: you need to use the Apple relay email to create a new AXS account with it. Press J to jump to the feed. Tap Transfer. 01-30-2022 09:39 AM. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. In case they don't just contact them. My tickets are not in my account? Click the game that contains the seats you want to transfer. Asjhai you are a godsend. Purchased Stubhub tickets not showing on AXS app. To see your AXS tickets on your phone: Open the AXS app; Sign in or create an AXS account. Congratulations! Nyman Subscriber 7 Subscriber I purchased a 2nd Row, front and centre seat for London night 2 through ticketmaster. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? 2023 NYP Holdings, Inc. All Rights Reserved. Create an account to follow your favorite communities and start taking part in conversations. There are no suggested results at this time. This allows them to create their own AXS Mobile account and enter with their own cell phone when they arrive. As the axs customer service said, the tickets should appear 14 days prior to the event. They will receive an email with the event details. I'll do it tonight, sorry everyone! x, Hello! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I bought it back in December and have an email receipt, but still not coming through the app. For some events the demand will unfortunately exceed the supply. So, if you want to go to the Houston Rodeo this year, weve got everything you need to know and more. So I initially made my stub hub account through apple and hid my email, so apple provided a relay email to stub hub. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. THANK YOU. x. This is done to prevent potential fraud or security issues. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. I had an only chat with Ced H today in the app who was extremely rude and advised me the funds are not available until after the event "just in case." Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Securely share your tickets with your friends. AXS App Not Working: How to Fix AXS Tickets App Not WorkingIn this video, I'll show you How to Fix AXS App Not Working. Just a few of the huge acts set to swing into the Bayou City include Zac Brown Band, Kenny Chesney, Luke Bryan, Brad Paisley and Chris Stapleton. Thats cheaper than nearly everything on Killens BBQs extensive menu. Make sure is the most updated version. Well guide you through the process. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. Edit: Added update about the tickets now showing and the verification mail working. : https://bit.ly/39uowDfTry TickPick and pay NO fees ever: https://bit.ly/30Dij2QTo buy tickets and postseason reservations on Lunatix, check out available inventory: https://bit.ly/3asV1RLSign up for Rakuten and start earning cash-back on every single ticket purchase: https://bit.ly/37b8vjiFollow me on social media:https://instagram.com/thumbsuprunhttps://twitter.com/thumbsuprun I find the sell fees on AXS to be on the higher side, so just keep that in mind when you are selling tickets through the AXS platform.All you need to do now is hit confirm and your tickets will be available for sale!Now, if you want to go back and adjust your ticket prices, unfortunately it isn't as easy as you'd expect. By clicking Next, you agree to the AXS.com Terms and Conditions. . That's it that's all, and then list it up again with your new price. Footer.languageSelector.ja-jp.region Still don't see your event? Thanks for signing up for the event guide! 3- If that doesn't work, install AXS app and verify your mail address. To download, simply open and view your tickets in the app. TRANSFER TO FRIENDS It's super easy. All you will need is an UK AXS account created via axs.com/uk with the same e-mail address you used with Ticketmaster. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You also have the option of transferring and listing your tickets for sale prior to the event. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. Currently at work so I don't really have the time to fix formatting. If the people you're transferring to do not have an AXS Mobile account and do not pick up the tickets you've transferred, you can cancel a transfer. The fee will be around 15%, sometimes more sometimes less. After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. Thanks. I asked them about this, just to be sure and they clarified: Tickets are usually sent out within two weeks of the event date, so if your event is scheduled to take place on May 10th please contact us at least three days before if you still cannot see the tickets in the app. I hope I dont have to sort it out at the concert as it is my first concert going alone and I am going to be anxious already . We have made changes to our Privacy Policy. Has anybody attended London dates received their tickets yet?? x, Footer.languageSelector.ja-jp.greeting If that doesnt sound like fun for the whole family, we dont know what is. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Release the funds to me now as the tickets sold and you were paid including your fees. Thats right, once again, the Houston Rodeo is comin to town. Are you within 48 hrs of the event? AXS does not set ticket prices, determine seating locations, or control the release of ticket inventory -- such decisions are controlled by AXS' clients. Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. After the switch, you will enter the email address you use to access the community in order to reset your password. I am having the exact same issue. I received it in about a minute. Thanks for posting, I am having trouble getting my ticket to come through on the o2 app or the axs app. The 2023 Houston Rodeo is bringing in big-name headliners like Zac Brown Band, Kenny Chesney, Luke Bryan, Brad Paisley and Chris Stapleton this year. Can I share screen shots of digital tickets with friends? This business is in an industry that may require professional licensing, bonding or registration. We found tickets for every Diamondbacks home game. We see your preferred language is English (United States), would you like to stay on, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. Click inside the blank box next to each of the tickets you want to transfer. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. mati17o 3 yr. ago Thats the weird thing [deleted] 3 yr. ago AXS Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website. No. If there are tickets you can afford, buy . We are changing the way you register and sign-in to the StubHub Community. Log in to your AXS Mobile account and click the. Yes, because the Flash Seats app will soon become inactive. Transfer Help. It gives you some great flexibility!The other option you need to pick from is the ticket split rules. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. They offer a 100% buyer guarantee that states your transaction will be safe and secure and your tickets will be delivered prior to the event. Head to your events page and find the specific event you'd like to sell tickets for. Vivid Seats is a verified secondary market ticketing platform, and prices may be higher or lower than face value, depending on demand.
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