Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. It is a very convenient Job I have ever worked. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Must be able to work a flexible schedule based upon high call volume needs. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. These teams are a critical component of Alights health care,retirement and HR-delivery services. * Call Center and Hospitality experience preferred. Explore open roles at Alight. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Meet Alight Customer Care Watch on Why Alight? This program provides you with the foundation you need to lead to a path of success. Stay updated on our new opportunitiesJoin our. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. * Demonstrate a high level of confidentiality and professionalism This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. * Create and update employee files in database, as authorized. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Mid Level Lensa, Inc. - Lensa is a job search engine. Alight is committed to a diverse workforce and is an affirmative action employer. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Qualifications for a job description may include education, certification, and experience. Location These teams are a critical component of Alights health care,retirement and HR-delivery services. Apply for Sr. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. $50K-$69K Per Year (Glassdoor est.) Because transformation takes a workforce. Customer Care Representative Greater Toronto Area, Canada. Customer Service / Guest Services, Part-Time Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. It's why we're so driven to connect passion with purpose. Find out if you meet the requirements! As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. * Make independent complex decisions within the scope of your authority Pros. Location: San Juan, Puerto Rico. Knowing our products inside and out so that you can . Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. Alight Easy 1-Click Apply. Benefits start on your first day of employment, Programs & activities that give back to our. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. See our awards. Customer Care Representative Human Resources. Alight Easy 1-Click Apply. READ MORE Important information: Cons. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. New York Equal Pay for Equal Work Act Statement. The mission of our customer care teams exemplifies the need for human understanding. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. At Alight, we are reimagining how people and organizations thrive. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. Read more Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. To deliver on this purpose, we do things differently. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. From company leaders to our newest colleagues, we all play a role in bringing our values to life. We promote healthy lifestyles and flexible work arrangements for our employees. We strive for Excellence Every Day by collaborating with our clients and colleagues. Join our team. * High School Diploma or equivalent is required, bachelor's degree a plus * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Customer Care Representative Human Resources. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Reporting Relationships And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. At Alight, we believe a company's success starts with its people. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Visit investor site Looking for an Alight office? Job Details. Apply online instantly. Customer Care Representative Human Resources. View similar Customer Service / Guest Services jobs below. We understand the powerful human connections that create success for organizations. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Alight Solutions San Juan is looking for real people, who are passionate about customer care. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! This may include assisting the caller in navigating the system as well. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Disabled Person, Inc. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Learn how this feature works. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. The mission of our customer care teams exemplifies the need for humanunderstanding. At Alight, we are reimagining how people and organizations thrive. Customer Care Representative Human Resources. As a Customer Care Representative, you will report to a Customer Care Team Leader They inform them about products and services, answer their questions and resolve their issues. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Type: Full Time We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our story starts with a simple, universal truth: Every business is a people business. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Be prepared to answer why you are interested in this particular job opening. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Communicating with customers through various channels. * Be kind and compassionate Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Cons Learn more about our customer care offices. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. 2023 Snagajob.com, Inc. All rights reserved. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. We are forthright and genuine when we speak. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Accurately documenting all conversations and actions taken on each interaction. Scroll down below to view similar jobs . They may often give instructions by phone and besides performing clerical tasks, they also assist . Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! We are brave in spirit, act decisively, learn quickly and get it done. We strive for Excellence Every Day by collaborating with our clients and colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The mission of our customer care teams exemplifies the need for humanunderstanding. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Quick Apply. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required.
Nick At Nite Schedule 1998, Articles A
Nick At Nite Schedule 1998, Articles A